Terms & Conditions

Terms and Conditions

Last updated: August 2026

Please read these terms carefully before using our website or placing an order. By accessing palianda.com and purchasing from us, you agree to be bound by these terms.

1. About Us

Palianda operates the website palianda.com. References to "we", "us", or "our" refer to Palianda.

2. Using Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. We reserve the right to restrict access to our website at any time.

3. Orders and Contract

When you place an order, you are making an offer to purchase. A contract is formed when we confirm your order by email. We reserve the right to refuse or cancel any order at our discretion.

4. Pricing

All prices are displayed in GBP and include VAT where applicable. We reserve the right to change prices at any time. The price you pay is the price shown at the time of checkout.

5. Payment

Payment is required in full at the time of ordering. We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely.

6. Delivery

We aim to dispatch orders promptly, but delivery times are estimates and not guaranteed. We are not liable for delays caused by third-party couriers or circumstances beyond our control.

7. Returns and Refunds

Please refer to our Shipping and Returns page for full details of our returns and refund policy.

8. Intellectual Property

All content on this website, including images, text, and logos, is the property of Palianda and may not be reproduced without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Palianda shall not be liable for any indirect or consequential losses arising from your use of our website or products.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these terms from time to time. Continued use of our website constitutes acceptance of any changes.